Wondershare AllMyTube FAQ

In trial version,

• You have only 5 times to download videos or MP3.

• There is length limit for downloading or recording videos.

• You cannot download and convert video in one click.

• You cannot download YouTube playlists.

You can upgrade to full version to remove all these limitations.

Turbo Mode can help you download YouTube videos at 3X faster. You can find "Turbo Mode" at the bottom of the main interface of the program and turn it on. Please note that this mode can only be used in the paid version.

AllMyTube supports downloading video with Google Chrome, Firefox and Safari. When you open the program first time, the program will remind you to install the extension. If you miss the notification, just open the program, then go to Menu > Preference > Download > Browser plugin > Repair.

Launch the software. Find the "Menu" icon at the top-right corner and then choose Preference. In Download tab, you can select the default resolution in the drop down list of Desired YouTube video quality.

After you have added the download tasks to the program, go to the bottom left of the primary window of the program to click the Clock icon. Then select what you want the program to do after the download task is completed. The options include "Do Nothing", "Shutdown", "Sleep" and "Exit Program". You can choose the one you need.

For Mac users, you have one more option – Time Scheduler. With this option, you can set the starting and ending time of the download.

If the YouTube video you want to download contains a caption and you check the auto-download option, the program will download the caption automatically.

For Windows Users:

Click the main menu at the upper right corner and choose "Preference". Then, in "Download" tab, check "Auto download YouTube closed captions".

For Mac Users:

Open the software, click the product name besides Apple icon and choose Preferences, in the pop up window, in Downloaded tab, check Auto download YouTube closed captions.

Open the YouTube channel or playlist page. There is Download All button on the web page. Alternatively, you can copy the URL and paste it to the program. When the following window pops up, click "Download".

YouTube paid content is video or channel content that only paying customers can see. To watch the paid videos from YouTube, you need to pay for it or try acquiring it from somebody else who's already paid. You can use AllMyTube to record the video.

If you can't download the video, it may be due to one of the following reasons:

1. You are not using the latest version of the program. To upgrade it, just open the program, go to Menus > Check for Updates to check if there is a new version available.

2. The website is not supported by the product at present. AllMyTube now supports YouTube, VEVO, Vimeo, Dailymotion, Break, Veoh, Facebook, Metacafe, LiveLeak, Aol, TED, MTV, CBS, Yahoo, BBC, etc.

3. Make sure you can watch the video on the website.

To transfer downloaded videos to your iOS or Android phone wirelessly, you need to install the Wondershare Player app on the mobile device first.

Step 1. Open AllMyTube, then go to the "Wi-Fi Transfer" tab. If you haven't install Wondershare Player in your mobile device, download it from App Store for iOS version or from Google Play for Android version.

Step 2. Open and launch the Wondershare Player on the mobile device. Then, go to the Transfer via WiFi and select the Scan QR code.

Step 3. Scan the QR code in the "Wi-Fi Transfer" tab. After connected, go to "Finished" or "Converted" pane. Find the video you want to transfer, then click the Transfer to mobile icon.